The SALT Foundation delivers programs for the broader community and also for participants in the National Disability Insurance Scheme (NDIS). This page outlines our NDIS Charter of Rights.
SALT’s aim is to give people with and without disability personalised, high quality and innovative supports and services.
Our service is holistic, which means we consider people’s physical, mental, emotional, and spiritual needs to enhance their well-being so that the pathways to independence, social and economic participation are tenable.
To find out more about the NDIS, check out our NDIS Resources.
When you start out as an NDIS participant, you get an NDIS plan, which outlines the supports your plan allows you to access.
Read more: What is an NDIS Plan?
In most cases, when you’re on the NDIS, you’ll work with disability support workers. Here’s how to find a disability support worker.
Our Charter sets out:
We developed these commitments in line with the UN Convention on the Rights of Persons with Disabilities and the National Standards for Disability Services.
All the SALT Foundation’s team are aware of these standards and handle their implementation.
We respect and value feedback and encourage people to share their concerns, compliments and suggestions with us.
You can share your concerns, compliments, feedback, and suggestions with us in several ways, including:
Our goal is to understand and resolve concerns as quickly as possible, long before they become a complaint.
We aim to continually improve our service by listening to your feedback. You can find out more information about how the SALT Foundation handles complaints by asking any of our team.
Participants are welcome and supported in their choice to use an advocate or support person if they feel it is necessary.
We respect and protect the privacy and dignity of people with disability. Though we collect, store and update personal information to help provide services to meet your individual needs, this is done with strict confidentiality, as per our Privacy Policy.
Address: 101 Ramu Parade, Heidelberg West VIC 3081
Email: support@thesaltfoundation.org.au
Phone: 1300 777 258