The SALT Foundation

NDIS Resources

Need to know what to do when your plan is coming to an end?

The NDIS or Support Coordinator will call you to organise a plan meeting. Your current plan will automatically be extended if it reaches the end date so sit tight and wait for a call or contact the NDIS or your Support Coordinator. View the following link to learn more: https://www.ndis.gov.au/stories/4701-my-plan-about-end  

Do you need to use your plan funding differently?

The funding in your plan is flexible. Contact your Support Coordinator or the NDIS to explain how you need to use your funding.

You can use NDIS funding for day-to-day help, for Support Workers who can help with everyday tasks, or daily living tasks. Have a look at the link below to learn more: https://www.ndis.gov.au/stories/4700-i-need-use-my-plan-funding-differently 

How to review a planning decision

If you think a decision about you is wrong, then request a review of the decision. You can do this by: 

  • Submitting  a written request to: Chief Executive Officer, National Disability Insurance Agency, GPO Box 700, Canberra ACT 2601
  • Talking to someone in an NDIA office 
  • Calling 1800 800 110
  • Sending an email to: enquiries@ndis.gov.au

Once you’ve submitted a review, the NDIA will assess the review and decide on an outcome. If you’re not happy with the outcome, you can make a complaint here: https://www.ndis.gov.au/contact/feedback-and-complaints 

For more information about reviewing decisions, view this link: https://www.ndis.gov.au/applying-access-ndis/how-apply/receiving-your-access-decision/internal-review-decision 

Am I eligible for NDIS support?

1 Are you aged between 7 and 65?

If yes, go to the next step. 

If you have a child younger that 7, use this resource to help you find support: https://www.ndis.gov.au/understanding/how-ndis-works/help-children-under-7 

If you are over 65, you could access other supports including advocacy, education , housing, transport etc, view more here: https://www.ndis.gov.au/applying-access-ndis/how-apply/receiving-your-access-decision/support-people-who-are-not-eligible 

View information about aged care support here: https://www.ndis.gov.au/understanding/ndis-and-other-government-services/aged-care 

2 Do you live in Australia and have Australian residency?

If yes, go to next step. 

If no, you could access other supports, read more here: https://www.ndis.gov.au/applying-access-ndis/how-apply/receiving-your-access-decision/support-people-who-are-not-eligible 

3 Do you usually need support from a person because of a permanent and significant disability?

If yes, you could be eligible for NDIS support, go to the ‘How to apply for NDIS’. 

If not, go to the next step

4 do you use special equipment because of a permanent and significant disability?

If yes, you could be eligible for NDIS support, go to the ‘How to apply for NDIS’. 

If not, go to the next step

5 Do you need some future supports now to reduce your future needs?

If yes, you could be eligible for NDIS support, go to the ‘How to apply for NDIS’. 

If not, you can access other supports, the NDIS may not be the best support for you. 

Read more about support for people who aren’t eligible for NDIS here: https://www.ndis.gov.au/applying-access-ndis/how-apply/receiving-your-access-decision/support-people-who-are-not-eligible 

To view these questions on the NDIS website, click here: https://www.ndis.gov.au/applying-access-ndis/am-i-eligible 

Want to learn more about health supports and the NDIS?

Health supports are to enable participants to reach their goals, participate in the community, live more independently, the NDIS also offer other health supports including the following:

  • Support for toileting 
  • Oxygen/breathing support 
  • Eating support 
  • Swallowing support
  • Support with sores or wounds
  • Managing diabetes
  • Feet support
  • Epilepsy management

Call the NDIS on 1800 800 110 if you would like to find out if you’re able to receive any of these supports. 

Read more about this support here: https://www.ndis.gov.au/understanding/supports-funded-ndis/disability-related-health-supports

Do you need to use your plan funding differently?

The funding in your plan is flexible,  contact your Support Coordinator or the NDIS to explain how you need to use your funding. NDIS funding can be used for day-to-day assistance, for support workers who can help with everyday tasks, or daily living tasks.

Have a look at the link below to learn more: https://www.ndis.gov.au/stories/4700-i-need-use-my-plan-funding-differently

View the NDIS’s 3 participant booklets

These booklets offer essential information for all new or current participants to help you to:

1- Understand the NDIS

  • Learn about the NDIS
  • Decide whether to apply for the NDIS 
  • Accessing the NDIS

2- Planning

  • Understand you current supports
  • Create an NDIS plan to achieve you goals
  • Receive an approved NDIS plan

3- Using your plan

  • Understand what’s in your plan 
  • Learn how to use your plan
  • Choose and manage supports and services
  • Review you plan and progress

To access the 3 participant booklets use this link: https://www.ndis.gov.au/about-us/publications/booklets-and-factsheets#participant-booklets 

The NDIS planning process

Do you want help with the following?

  • Understanding you current supports
  • Preparing for a planning meeting
  • Attending a planning meeting to create you plan
  • Receiving your approved NDIS plan
  • Using your plan
  • Reviewing your plan

View this link to help you: https://www.ndis.gov.au/participants/how-planning-process-works 

NDIS and your privacy

The NDIS respects and protects everyone involved with the NDIS. No one outside of the NDIS or anyone without consent cannot view personal information. Read more about the NDIS’s privacy policy here: https://www.ndis.gov.au/about-us/policies/privacy 

The types of support the NDIS funds:

  • Daily personal activities
  • Transport support for activities
  • Employment help
  • Behaviour support
  • Household tasks
  • Home and vehicle modifications

Salt provides all but home and vehicle modifications. To view the support we provide, click the ‘Our Services’ tab. Learn more here: https://www.ndis.gov.au/understanding/supports-funded-ndis 

View the types of support budgets available to you

There are three budgets

1- Core Support

  • Consumables
  • Daily activities
  • assistance with social and community participation
  • Transport.

2- Capacity Building 

  • Choice and control
  • Other daily activities Employment
  • Health and wellbeing
  • Home living
  • Lifelong learning
  • Relationships
  • Social and community participation

Capital support

  • Assistive technology
  • Home modifications

Salt offers Core Support and Capacity Building. Learn more here: https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules 

How to find a support worker

If you have funding for Core Support or Capacity Building then contact Salt on 995 77 888. If you don’t know what funding you have then contact your Support Coordinator or the NDIS on 1800 800 110.

Learn how to start your plan

The NDIA are the people who manage your NDIS plan. You can make your first plan when you join the NDIS, contact your Local Area Coordinator or Support Coordinator. An NDIS plan is a document outlining the kind of support you can receive and have funding for. For more information about who can help you with your plan, visit: https://www.ndis.gov.au/participants/using-your-plan/who-can-help-start-your-plan 

Support for families and carers 

Families and carers of a NDIS participant can help in providing information about the current support and what support may be needed to the appropriate people like a Support Coordinator or Support Worker. The NDIS can also support the families or carers through training and other support services. Read more here: https://www.ndis.gov.au/understanding/families-and-carers 

Want to know how the planning process works?

Planning meetings are essential to start your plan, the following link outlines the documents you’ll need to bring along to your planning meeting. During your meeting you can discuss your goals/activities/tasks you want to achieve with the help of your support coordinator and other supports. Once you’ve discusses your needs and the support you would like, the plan can be processed then approved. Your support coordinator can help you manage your plan and find the support you need. To read more, click this link: https://www.ndis.gov.au/participants/how-planning-process-works

Service agreement guide

A service agreement is a document that a service provider (like Salt) uses to detail the support the provider will offer and other information.  This is used so that you and the provider are on the same page about the expectations of the support the provider will supply and the participant will receive. Read more about service agreements here: https://www.ndis.gov.au/participants/working-providers/making-service-agreement 

What is reasonable and necessary support?

In order for the NDIS to help meet your goals, they need to be considered reasonable and necessary. Reasonable means fair and sensible, and necessary means essential or needed. There are operational guidelines that are used when the NDIS makes decisions about which supports are reasonable and necessary for you.  Read more about reasonable and necessary as well as the operational guidelines here: https://www.ndis.gov.au/understanding/supports-funded-ndis/reasonable-and-necessary-support