The SALT Foundation

NDIS Support During COVID-19

NDIS Helpline provides NDIS support during COVID-19

NDIS Support During COVID-19

Extra measures include:

  • NDIS plan extensions for up to 24 months
  • Telephone meetings for safety
  • Action plans
  • Proactive outreach for at-risk participants
  • Encouraging the use of personal protective equipment
  • A training module for Support Workers

Read more on what the Minister has said here:

Latest COVID-19 information from NDIS

Click below to find information about

You can view the latest media releases here.

If you require extra support during this time, then contact your Support Coordinator or the NDIS.

  • Information in other languages.

View information about the changes to the NDIS during the COVID-19 pandemic in other languages.

  • Animations and Aslan videos

These visually explain some changes to the NDIS during this time.

  • Priority home delivery service

You may be eligible to have priority access to home delivery services, in particular, groceries.

  • NDIS and education

Learn how to use your budget and your plan here

  • Plan flexibility

Learn how to use your budget, what happens when…, and plan flexibility and auto-extensions which include assistive technology

  • Early childhood

Find links to the COVID-19 updates about early childhood support

  • Contacting NDIS

Contact the Disability Information Hotline

Phone (free call): 1800 643 787

If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.

The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.

For more information about COVID-19 information from the NDIS, view this link:

What the NDIS is doing to help participant

  • Flexible access to low cost assistive technology to use at home, work or in the community
  • Support for participants using supported independent living arrangements including cleansing services and higher intensity support
  • Safeguarding participants through social distancing

Read more though the link below. Click on words to read more about them.

Does your family normally care for you but cannot now?

Your funding is flexible, so you can use funding to support your needs. You can use your funding for day-to-day help, for support workers who can help with everyday tasks, or daily living tasks. Have a look at this link to learn more:

Are you worried about getting the services you need?

The NDIS assures you that you will access needed day-to-day supports. View this video for more information: